Shipping policy
Shipping Rates
We offer standard shipping within the United States for $4.89.
Enjoy free standard shipping on U.S. orders of $75 or more.
Order Processing
ElleMaxx products are made to order. Orders are typically produced and prepared for shipment within 3–5 business days after your order is placed.
Processing times may occasionally be longer during holidays, high-volume periods, or circumstances outside our control.
Shipping & Delivery
Once your order has shipped, U.S. delivery typically takes 2–5 business days.
Please keep in mind that production and delivery times are estimates and are not guaranteed. Carrier delays, weather, holidays, or other circumstances outside our control may affect delivery.
Order Updates
You’ll receive tracking information by email once your order has shipped so you can follow its progress.
Questions About Your Order
If you have a question about shipping or an order that hasn’t arrived as expected, contact us at hello@ellemaxx.com and include your order number. We’ll be happy to help.